Payroll and End of Service

End of Service Gratuity

Two things decide the number, and employers get both wrong. Gratuity is calculated on **basic salary only** — not total package — and it accrues at **21 days per year for the first five years, 30 days thereafter**. Everything due must be paid **within 14 days** of the last working day.

Download as Word6 pages20 KBFree
[HEADER — replace with your organisation’s letterhead, if used]

End of Service Gratuity

Calculation, worksheet and final settlement

Two things decide the number, and employers get both wrong. Gratuity is calculated on basic salary only — not total package — and it accrues at 21 days per year for the first five years, 30 days thereafter. Everything due must be paid within 14 days of the last working day.

ItemDetail
Employee[NAME], passport [NUMBER]
Employer[COMPANY NAME]
Jurisdiction[Mainland / Free zone]DIFC and ADGM use funded schemes instead; see the notes
Date of joining[DATE]
Last working day[DATE]
Total service[YEARS] years [MONTHS] months [DAYS] days
Unpaid leave to exclude[DAYS] days
Qualifying service[YEARS] years
Basic salary at terminationAED [AMOUNT] per month
Total salary (for the cap)AED [AMOUNT] per month
Reason for termination[Resignation / Employer termination / Expiry / Summary dismissal]
Payment due by[DATE] — 14 days from the last working day

1. Does Gratuity Arise?

CircumstanceGratuityNote
Service under one yearNoneOne year of continuous service is the qualifying threshold
Resignation after one yearFull entitlementUnder the current law, resignation no longer reduces gratuity
Employer termination after one yearFull entitlement
Expiry of the fixed termFull entitlement
Summary dismissal on a statutory ground[May be forfeited]Only where the ground and the procedure are properly established — take advice
Death in serviceFull entitlementPaid to the estate
Part-time and flexible work models[Pro-rated]Calculated on the basis prescribed for the model
DIFC / ADGM employeesNot applicableFunded scheme contributions replace accrual

1.1Under the previous law, resignation before five years reduced gratuity to a fraction. That no longer applies. Calculators and templates still applying a resignation reduction are out of date and will understate what is owed.

Generated from www.helionerp.com1

5 more pages in the Word file

This is page 1 of the Word document, exactly as it appears when you open it. Fields shown like THIS are placeholders for you to complete.

Notes for use

These notes accompany the template and explain the drafting choices, the compliance points and the mistakes most often made with this document. They appear as a final page in the Word file, intended to be deleted before the document is executed.

Basic salary only — this is the most common error

Gratuity is calculated on basic salary, excluding housing, transport and every other allowance. An employer computing on total package will substantially overpay; an employee expecting it on total package will feel short-changed. State the basic salary clearly in the contract and the offer so nobody is surprised at the end.

Twenty-one days, then thirty

Twenty-one days’ basic salary for each of the first five years, thirty days for each year after that. The daily rate is basic monthly salary divided by 30.

Resignation no longer reduces gratuity

The previous law scaled gratuity down for employees resigning before five years. That was removed. Online calculators, HR templates and internal policies still applying a resignation reduction are out of date and will understate the entitlement — which becomes a MOHRE complaint.

One year is the threshold

No gratuity accrues below one year of continuous service. Above it, entitlement runs from the first day, with part years pro-rated.

Fourteen days to pay

All end-of-service entitlements are due within 14 days of the last working day. That is short, and it covers gratuity, leave encashment, final salary and any notice payment. Begin the computation when notice is given rather than after the employee has left.

The two-year cap rarely binds

Total gratuity cannot exceed two years’ total salary. On any normal package that ceiling sits far above the entitlement, as the worked illustration shows. What actually drives the figure is the basic salary, not the cap.

DIFC and ADGM are different regimes entirely

DIFC employers contribute monthly into DEWS or a certified alternative qualifying scheme instead of accruing gratuity, and ADGM operates its own funded arrangement. A gratuity calculation applied to a DIFC employee is simply the wrong instrument. Confirm the jurisdiction before computing anything.

Structure the package deliberately

Because gratuity attaches to basic salary alone, the basic-to-allowance split has a real long-term cost consequence. A structure weighted towards allowances is lawful and common. It should be a conscious decision made at offer stage and disclosed, not a surprise discovered after seven years of service.

Employer costs cannot be deducted

Recruitment fees, work permits, visas, medical testing and Emirates ID are employer costs by law and cannot be recovered from the final settlement. Attempting to net them off is a contravention and is among the more commonly enforced points.

Unpaid leave reduces qualifying service

Periods of unpaid leave are excluded from the service calculation. Sick leave and paid statutory leave are not. Track unpaid periods contemporaneously rather than reconstructing them at exit.

Summary dismissal and forfeiture need care

Forfeiture of gratuity on summary dismissal is available only where a statutory ground is properly established and the required procedure followed, including giving the employee an opportunity to respond. Employers reach for it too readily, and a forfeiture that fails converts into an arbitrary dismissal claim as well.

Reconcile leave to records, not memory

Untaken leave is the second most disputed line in a UAE final settlement after gratuity. Reconcile to the leave system, show accrued less taken, and state the daily rate used. A bare figure invites a challenge.

Do not cancel the visa before settling

Cancellation and settlement are separate steps, and cancelling first removes the employee’s leverage and their status. Settle, issue the statement, then cancel — and tell the employee about the grace period that follows.

Give the employee the working

The settlement statement in Section 6 shows the basis of each figure. Most gratuity disputes are arithmetic that was never explained. A single page prevents a large share of MOHRE complaints.

Current as of

Reflects UAE law current as of {{DATE OF USE}}. Federal Decree-Law 33/2021 and its Cabinet resolutions govern gratuity, and DIFC and ADGM operate separate funded schemes whose rates and rules change — confirm the current position with MOHRE, the relevant free zone, or a UAE employment adviser before finalising a settlement.

This is a ready-to-use template provided for convenience. Laws and requirements change, and every situation is different — please have it reviewed by a qualified professional (a lawyer, corporate secretary, or accountant as relevant) before you rely on it.